To give you an understanding of what we are dealing with, let's first see what these pesky bugs are:

Virus - A computer virus is a piece of code that is secretly introduced into a system in order to corrupt it or destroy data. Often viruses are hidden in other programs or documents and when opened, the virus is let loose.

Worm - This is a special type of virus that spreads without any user interaction, typically by exploiting a flaw in popular software.

Malware - Malware is short for malicious software. Malware is software designed specifically to disrupt a computer system. A trojan horse , worm or a virus could be classified as Malware. Some advertising software can be malicious in that it can try to re-install itself after you remove it.

Spyware - This is software that secretly gathers information about a user while he/she navigates the Internet. This information is normally used for advertising purposes. Spyware can also gather information about email addresses and even passwords and credit card numbers.

Trojan Horse - This is a program that disguises itself as another program. Similar to a virus, these programs are hidden and cause an unwanted effect. They differ from viruses because they are normally not designed to replicate like a virus. 
 

Preventing and Removing These Malicous Bugs

First of all, every computer connected to the internet needs up to date antivirus and antispyware software to help prevent and remove infections. We do not have any recommendations on retail software because we use free programs . But before you go out on the internet and download a free virus or spyware removal program, do some research because many of the freebies on the internet actually are malicious programs and will do more harm to your computer.

We do recommend AVG Free and Avast Home Edition as an excellent choice for free virus and spyware removal tools. Go to our Web Links page for links to these and more free tools.

New viruses and other malicious bugs are introduced everyday so sometimes even an updated antivirus or antispyware program will let them infect your computer and not remove them. Some of the newer bugs are so sophisticated  that they corrupt the antivirus and antispyware programs installed on your computer to a point that they do not work. They will also not allow installation of any other program. This is where Computer Sharks USA steps in to help. What we will do to clean your computer of it's infections is as follows;

• We run at least 5 different scanners to remove malicious software.
• Many times even these scanners can not remove all infections so we must manually find and delete the directories, files, and registry keys causing them.
• Once the infections are removed we clean the computer of junk files and registry keys which will speed your computer up greatly.
• We then update your operating system with the latest security updates to help prevent future infections.